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Connect Rocket Application Outage

» Published on Sun, 05 Aug 2018 04:31:00 +0000

  • Resolved

    Outage resolved. All services are back online. Thanks for the patience as we resolved this issue. Post mortem details once our investigation is complete.

    » Updated Sun, 05 Aug 2018 08:42:00 +0000
  • Update

    We have now failed over to our redundant facilities and are working on the restoration of all services.

    » Updated Sun, 05 Aug 2018 06:52:00 +0000
  • Update

    A network issue caused by the earlier power outage is preventing the complete restoration of our services and the failover to our redundant facilities. We do not yet have a timeline for the resolution of this issue.

    » Updated Sun, 05 Aug 2018 06:45:00 +0000
  • Update

    Power has been restored and our team is still working to to bring all of our services online. We do not yet have a timeline for complete resolution of this issue.

    » Updated Sun, 05 Aug 2018 05:47:00 +0000
  • Update

    At 12:26AM EST we experienced a datacenter wide power outage at one of our datacenters. Power has now been restored and our team is working to to bring all our services back online.

    » Updated Sun, 05 Aug 2018 05:02:00 +0000
  • Investigating

    We are investigating an issue that is preventing access to the Connect Rocket application. We will post updates on our status page - www.status.connectrocket.com. Please fall back to failover communications channels.

    » Updated Sun, 05 Aug 2018 04:31:00 +0000

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