Resolved

The issue has been resolved and all systems are back online. No Users should have any issues accessing the Connect Rocket web application. A post incident update will be posted here soon.

Posted: Fri, 18 Mar 2022 17:36:00 +0000

Update

The team has now devised a fix and in the process of deploying to our servers. We're monitoring all accounts for critical traffic and will relay to customers as needed. We should have an ETA for resolution available shortly.

Posted: Fri, 18 Mar 2022 17:20:00 +0000

In Progress

We are aware of an issue that may result in some Users receiving a '502 Bad Gateway' error when trying to reach the Connect Rocket web application. The team understands the issue and is working to resolve the problem. Additional details to follow, please watch here.

Posted: Fri, 18 Mar 2022 16:55:00 +0000