» Published on Wed, 23 Oct 2019 01:00:00 +0000

• Resolved

  Connect Rocket data centre migration has been successfully completed. All systems are online and operational. Thank you!

  » Updated Wed, 23 Oct 2019 03:34:00 +0000

• Scheduled

  On October 22, 2019, we will be undertaking a move to new data centres. This move will begin at 6:00PM PDT and will be concluded by 6:00AM PDT on October 23, 2019.

  During the migration, Connect Rocket's core features (inbound/outbound calls, text messages, email, tasking lines and workflows) will continue to work. Some non-critical administrative functions will be offline (see below).

  Connect Rocket Teams

  During the migration, you will be unable to:

  • change account settings.
  • add, edit or delete Contacts.
  • add, edit or delete Groups.

  Connect Rocket Community

  During the migration, you will be unable to:

  • change account settings.
  • add, edit or delete Contacts.
  • add, edit or delete Groups and Public Lists.
  • Please note that a flash message will be placed on your public enrolment site to advise residents and visitors of the scheduled down time.
  » Updated Wed, 23 Oct 2019 01:00:00 +0000