» Published on Sat, 10 Mar 2018 00:00:00 +0000

• Resolved

  The issue experienced by our downstream telephony partner has been resolved. Outbound voice calls are functioning normally. All systems are 100%. This issue is now resolved.

  » Updated Sun, 11 Mar 2018 03:05:00 +0000

• Update

  Our downstream partner has verified that the issue is related to the handling of Daylight Savings Time in a critical database. Their engineers are working to deploy a fix immediately. Our next update will be at 19:30Hrs PST.

  » Updated Sun, 11 Mar 2018 03:00:00 +0000

• Investigating

  We are experiencing a major incident as a result of a failure with a downstream telephony partner. This issue is affecting Outbound Voice Calls. Inbound calls to Connect Rocket numbers, Text Messages and Email continue to work as normal. Our partners are actively working to diagnose the issue and restore service. Our next update will be at 19:00 Hrs. PST.

  » Updated Sun, 11 Mar 2018 02:36:49 +0000